IAM OPERATION
Expert care for your Identity and Access Management environment
With over 25 years of experience in implementing and operating IAM solutions, we know exactly what it takes to ensure smooth operations.
We take over the operation of your IAM environment. Thanks to our cross-industry knowledge of potential threats, risks, and effective countermeasures, we can ensure that your business resources are optimally protected.
Our team of experienced experts continuously monitors and manages access control, making sure that only authorized users can access sensitive data and systems. In addition, we implement proven IAM best practices to boost your company’s efficiency and productivity. Our extensive experience in IAM operations enables us to detect potential risks early and proactively take measures to prevent security breaches. The critical operation of an IAM environment is essential to every business process. With our experts at your side, we are prepared for any operational scenario and minimize the risk of costly disruptions. By relying on our IAM operations services, you can focus on your core business – while we ensure the secure and smooth operation of your Identity and Access Management system.
Stronger Than In-House – The Advantages of Our IAM Operations
- Increased security
- Guaranteed service level
- Close ties to the vendor
- Reduced personnel costs
- IAM experts only
- Optimized operations
- Clearly defined escalation paths
- Performance Insights
- Easier and more cost-effective access to additional consulting services
OPTIONS FOR YOUR IAM OPERATIONS
Scalable service levels – as much support as you need
Included in all service levels
- Service Request Handling
- Incident handling in 3 priority levels (low, medium & high)
- Guaranteed availability according to SLA
- Response times depending on priority 0.5h - 8h
- Service hours: Monday to Friday, 9 AM to 5 PM
BRONZE
- Service requests are included in the price
- Low priority incidents are included in the price
- Medium and high-priority incidents are accepted but billed on a time and materials basis
SILVER
- Service requests are included in the price
- Low and medium priority incidents are included in the price
- High-priority incidents are accepted but billed on a time and materials basis
GOLD
- Service requests are included in the price
- All incident priorities are included in the price
- Extended service hours available
Fill out our contact form to get in touch with us directly – or explore our other services to see how we can support you!
Let’s start your project
Let’s get to know each other in a non-binding initial meeting or send us your inquiry using the contact form.
